Privacy Policy for Q Taxi
Effective Date: June 2026
Welcome to Q Taxi. We are committed to protecting your privacy and ensuring you have a positive experience on our app. This Privacy Policy applies to our mobile application and explains how we collect, use, and share your personal information.
1. Information We Collect
To provide our ride-hailing services, we collect the following types of information:
- Personal Information: Phone number (for account creation and communication).
- Location Data: We collect precise or approximate location data from your device to enable ride requests, track rides, and provide navigation. This data is collected when the app is running in the foreground or background (for drivers).
- Device Information: We may collect information about your mobile device, including the hardware model, operating system, and unique device identifiers.
- Camera & Photos: We request access to your camera and photo library strictly for uploading profile pictures or submitting documents required for driver verification.
2. How We Use Your Information
We use the collected information for the following purposes:
- To connect riders with nearby drivers.
- To calculate trip prices and facilitate payments.
- To provide customer support and improve our services.
- To send important updates, such as ride statuses and promotional offers.
3. Data Sharing and Disclosure
We do not sell your personal information. We only share data in the following cases:
- Between Users: We share the rider's pickup location with the driver, and the driver's vehicle details/location with the rider to facilitate the service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet-based service can be 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You can manage your account details within the app or contact our support team to request account deletion.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@qtaxi.gccapp.online